Cancel xfinity cable keep internet 1. **Evaluate your current plan:** Before making any changes, review your existing Xfinity plan. Log in to your Xfinity account on the official website or use the Xfinity My Account app. Check your billing details to understand what services you are currently paying for and their respective costs. 2. **Identify the right internet plan:** Determine which Xfinity internet-only plan suits your needs. Xfinity offers various internet-only plans with different download and upload speeds. Consider your internet usage, such as streaming, gaming, or working from home, to choose the right plan. 3. **Contact Xfinity customer support:** To cancel your cable service and keep your internet, reach out to Xfinity's customer support. You can contact them via phone, live chat, or email. When speaking with a representative, clearly communicate your intention to cancel cable and retain your internet service. 4. **Negotiate your bill:** Xfinity customer support may offer you various promotions or discounts to keep you as a customer. Be prepared to negotiate your bill and ask for any available deals or promotions on internet-only plans. 5. **Confirm the changes:** Make sure to confirm the changes to your plan and the cancellation of your cable service. Request a confirmation email or letter for your records. 6. **Return any equipment:** If you have Xfinity cable equipment, such as a cable box or DVR, you will need to return it. Xfinity usually provides a pre-paid shipping label for easy returns. Keep the tracking number as proof of return. 7. **Check your next bill:** After implementing the changes, review your next Xfinity bill to ensure that you are only being charged for the internet service. If there are any discrepancies, contact Xfinity customer support to resolve the issue. In conclusion, canceling Xfinity cable service while keeping internet is a straightforward process. By following these steps, you can downgrade your plan, save money, and continue enjoying Xfinity's high-speed internet. Canceling Xfinity cable service while keeping internet connection is a common request among Xfinity customers. This option allows you to continue using Xfinity's high-speed internet service while no longer paying for the cable TV package. Here's a comprehensive guide on how to accomplish this: 1. **Evaluate your current plan:** Before making any changes, review your existing Xfinity plan. Log in to your Xfinity account on the official website or use the Xfinity My Account app. Check your billing details to understand what services you are currently paying for and their respective costs. 2. **Identify the right internet plan:** Determine which Xfinity internet-only plan suits your needs. Xfinity offers various internet-only plans with different download and upload speeds. Consider your internet usage, such as streaming, gaming, or working from home, to choose the right plan. 6. **Return any equipment:** If you have Xfinity cable equipment, such as a cable box or DVR, you will need to return it. Xfinity usually provides a pre-paid shipping label for easy returns. Keep the tracking number as proof of return. 7. **Check your next bill:** After implementing the changes, review your next Xfinity bill to ensure that you are only being charged for the internet service. If there are any discrepancies, contact Xfinity customer support to resolve the issue. 8. **Monitor your service:** Keep an eye on your Xfinity internet service to ensure it meets your needs. If you experience any issues, contact Xfinity technical support for assistance. In conclusion, canceling Xfinity cable service while keeping internet is a straightforward process. By following these steps, you can downgrade your plan, save money, and continue enjoying Xfinity's high-speed internet.
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