Report breezeline outage online 4. Report the outage: If there are no reported outages in your area, or if the outage is not shown on the map, you can report the outage by clicking on the "Report an Outage" button. You will be asked to provide some basic information about your service, such as your account number, the type of service you are experiencing an outage with (e.g., internet, TV, phone), and the date and time the outage started. 5. Provide additional details: Once you have provided the basic information, you will be asked to provide additional details about the outage. This may include information about any error messages you are seeing, any unusual behavior with your equipment, or any other relevant details. The more information you can provide, the easier it will be for Breezeline to diagnose and resolve the issue. 6. Track the status of your outage: After reporting the outage, you can track its status through your Breezeline account. Look for a link or button that says "Outage Status" or "Service Status" to view the status of your outage and see when it is expected to be resolved. It's important to note that during major outages or natural disasters, Breezeline's website and customer service lines may be overwhelmed with requests. In these situations, it may take longer than usual to report an outage or get a response from Breezeline. If you are unable to report the outage online, you can try contacting Breezeline by phone or social media. In addition to reporting outages online, Breezeline also offers a mobile app that allows you to report outages and track their status from your smartphone. The app is available for both iOS and Android devices and can be downloaded from the App Store or Google Play Store. Overall, reporting a Breezeline outage online is a quick and easy process that can help you get your service restored as soon as possible. By providing detailed information about the outage, you can help Breezeline diagnose and resolve the issue more quickly, so you can get back to your normal routine. 4. Report the outage: If there are no reported outages in your area, or if the outage is not shown on the map, you can report the outage by clicking on the "Report an Outage" button. You will be asked to provide some basic information about your service, such as your account number, the type of service you are experiencing an outage with (e.g., internet, TV, phone), and the date and time the outage started. 5. Provide additional details: Once you have provided the basic information, you will be asked to provide additional details about the outage. This may include information about any error messages you are seeing, any unusual behavior with your equipment, or any other relevant details. The more information you can provide, the easier it will be for Breezeline to diagnose and resolve the issue. 6. Track the status of your outage: After reporting the outage, you can track its status through your Breezeline account. Look for a link or button that says "Outage Status" or "Service Status" to view the status of your outage and see when it is expected to be resolved. It's important to note that during major outages or natural disasters, Breezeline's website and customer service lines may be overwhelmed with requests. In these situations, it may take longer than usual to report an outage or get a response from Breezeline. If you are unable to report the outage online, you can try contacting Breezeline by phone or social media. In addition to reporting outages online, Breezeline also offers a mobile app that allows you to report outages and track their status from your smartphone. The app is available for both iOS and Android devices and can be downloaded from the App Store or Google Play Store. Overall, reporting a Breezeline outage online is a quick and easy process that can help you get your service restored as soon as possible. By providing detailed information about the outage, you can help Breezeline diagnose and resolve the issue more quickly, so you can get back to your normal routine. It is important to note that SchoolsFirst will never ask you to provide your member number, password, or verification code via email or phone. If you receive a suspicious communication that asks for this information, do not respond. Instead, contact SchoolsFirst immediately to report the incident.