Vystar call One of the services offered by VyStar is the VyStar Call Center, which provides support to members who have questions or concerns about their accounts or services. The call center is open seven days a week, and members can call during business hours to speak with a representative. When calling the VyStar Call Center, members are prompted to enter their member number and PIN using their phone's touch-tone keypad. This information is used to verify the member's identity and provide access to their account information. If a member is calling to speak with a specific department or representative, they can press the appropriate extension or follow the prompts provided by the automated system. For example, members can press 1 for account information, 2 for loan payments, or 3 for credit card services. If the member is unsure of the extension they need to press, they can stay on the line and wait for a representative to answer their call. The representative will ask for the member's name and member number and then transfer them to the appropriate department. When speaking with a representative, members can expect to be treated with respect and professionalism. Representatives are trained to provide accurate and helpful information, and they are committed to resolving members' concerns as quickly and efficiently as possible. If a member is calling to dispute a charge or report fraud, the representative will gather all necessary information and initiate an investigation. Members may be asked to provide additional documentation or information to support their claim. In addition to online banking, VyStar also offers a mobile banking app. This app can be downloaded from the App Store or Google Play and allows members to access account information and perform transactions from their mobile device. Overall, the VyStar Call Center and online banking platforms provide convenient and secure access to account information and services for VyStar members. Representatives are available to assist with any questions or concerns, and members can expect to be treated with respect and professionalism. VyStar Credit Union is a member-owned financial institution based in Jacksonville, Florida. With over 60 branches across the state, VyStar offers a range of financial products and services to its members, including checking and savings accounts, loans, credit cards, and online banking. When speaking with a representative, members can expect to be treated with respect and professionalism. Representatives are trained to provide accurate and helpful information, and they are committed to resolving members' concerns as quickly and efficiently as possible. If a member is calling to dispute a charge or report fraud, the representative will gather all necessary information and initiate an investigation. Members may be asked to provide additional documentation or information to support their claim. In addition to the VyStar Call Center, members can also access account information and perform transactions through the VyStar Online Banking platform. This platform is available 24/7 and can be accessed from a computer or mobile device.