Cp12 refund not received If your energy supplier is unable to provide you with a satisfactory explanation for the delay, you can contact the energy ombudsman. The energy ombudsman is an independent organization that can help resolve disputes between energy suppliers and their customers. To contact the energy ombudsman, you can visit their website and fill out a complaint form. You will need to provide some basic information about yourself and your energy supplier, as well as a detailed explanation of your complaint. It is important to note that energy suppliers are required by law to provide CP12 refunds to their customers. If you have not received your refund, you have the right to take action to resolve the issue. In summary, if you have not received your CP12 refund, you should first contact your energy supplier to check the status of your refund. If you are unable to resolve the issue with your energy supplier, you can contact the energy ombudsman or seek legal advice. You can also check with your bank to see if the refund has been processed. By taking these steps, you can ensure that you receive the refund you are entitled to. If you have not received your CP12 refund, there are several steps you can take to resolve the issue. First, check the status of your refund by contacting your energy supplier. They should be able to provide you with information on the status of your refund and any potential delays. If your energy supplier is unable to provide you with a satisfactory explanation for the delay, you can contact the energy ombudsman. The energy ombudsman is an independent organization that can help resolve disputes between energy suppliers and their customers. If you have not received your CP12 refund and are unsure of what to do, you can seek advice from a consumer protection agency or a legal professional. They can provide you with guidance on how to proceed and help you protect your rights as a consumer. It is important to note that energy suppliers are required by law to provide CP12 refunds to their customers. If you have not received your refund, you have the right to take action to resolve the issue. In summary, if you have not received your CP12 refund, you should first contact your energy supplier to check the status of your refund. If you are unable to resolve the issue with your energy supplier, you can contact the energy ombudsman or seek legal advice. You can also check with your bank to see if the refund has been processed. By taking these steps, you can ensure that you receive the refund you are entitled to.